mailed passes

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AnimeNewbie45
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mailed passes

Post by AnimeNewbie45 »

not sure if this was posted in another forum, but when can we expect passes to be mailed out?
TrueClash
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Re: mailed passes

Post by TrueClash »

Seconding this question, and if folks don't receive their mailed passes in time for the convention, what is our recourse?
dj_bc
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Re: mailed passes

Post by dj_bc »

I contacted customer support recently. They told me that we can check the tracking number of our badges by logging in here: https://animeboston.configio.com/accountsummary and clicking the orange "Shipping" button on the account summary page. It seems like everything has been shipped out and people should be getting their badges soon. :D
Last edited by dj_bc on Thu Mar 14, 2024 5:12 pm, edited 1 time in total.
TrueClash
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Re: mailed passes

Post by TrueClash »

dj_bc wrote: Thu Mar 14, 2024 5:11 pm I contacted customer support recently. They told me that we can check the tracking number of our badges by logging in here: https://animeboston.configio.com/accountsummary and clicking the orange "Shipping" button on the account summary page. It seems like everything has been shipped out and people should be getting their badges soon. :D
Nice! According to USPS mine should come today and I can stop being a ball of anxiety about it. Thank you for digging into that and sharing!
Gendo
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Re: mailed passes

Post by Gendo »

My badge was mailed to my billing address, not my current residential address. So it appears that I may be screwed.
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