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Lost Badge

Posted: Sat Apr 01, 2017 4:38 pm
by Cardilly
I just got home from Anime Boston today. As I was showing off to my husband my new AB 2017 button on my lanyard, I saw that my entire badge (including plastic holder) was missing! I can only assume that switching my bag strap over my head pulled it off. Can I get a replacement badge so I can come back tomorrow?

Re: Lost Badge

Posted: Sat Apr 01, 2017 8:06 pm
by Unwiseguy
Hi! I would recommend coming to registration tomorrow morning, and going to see Customer Service. They'll try to do what they can to help you out, but I'd bring some money to purchase another badge in case you need to, as we generally cannot issue replacement badges for free.

Re: Lost Badge

Posted: Sun Apr 02, 2017 9:33 am
by Cardilly
Thanks for your help. I thought it wasn't likely that you had a general policy of replacement, but I had to ask. Thanks again for responding. I'll be more careful next year!