Ticket sent to wrong email

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bobbyboy222
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Ticket sent to wrong email

Post by bobbyboy222 »

My friend recently purchased tickets for the both of us, but entered in the wrong email for my ticket. I've tried contacting the person who it was sent to, but there has been no response.
Is there anything else I can do about this, besides buying another ticket?
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cookiesweet
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Re: Ticket sent to wrong email

Post by cookiesweet »

Hey, I'm sorry to hear that happened! I'm not staff so I'm not entirely sure what they can do for you, but after looking through the registration FAQ I would recommend contacting Registration Customer Service directly. You can find a link to their direct email under the registration FAQ on Anime Boston's main website here;( http://animeboston.com/registration/reg ... on_faq/#20 ). Let them know and hopefully then can get everything squared away for you, they're pretty understanding. Good luck!
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bobbyboy222
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Re: Ticket sent to wrong email

Post by bobbyboy222 »

Wow, I completely missed that. Thanks!
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bigjodie
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Re: Ticket sent to wrong email

Post by bigjodie »

Welcome to Anime Boston !!

I would be glad to help you with that situation.

Please send me an email to jodie.lawhorne@animeboston.com and we
will take care of sorting this out for you.

Enjoy Anime Boston !!
Jodie Mark Lawhorne

Customer Service Manager 2022
Assistant Customer Service Manager 2020
Customer Service Staff 2019
Customer Service Manager 2016-2018
Outreach Manager 2016-2017
Assistant Customer Service Manager 2015
Registration Customer Service staff 2014


~~~A little bit of love is all it takes~~~
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